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Terms & Conditions

Last updated: March 9, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR ENGAGING OUR SERVICES. BY ACCESSING THIS WEBSITE OR PURCHASING ANY SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE OR ENGAGE OUR SERVICES.

1. Definitions

"Forti365," "Company," "we," "us," or "our" refers to Forti365, a consulting practice operating in the State of Florida. "Client," "you," or "your" refers to any individual or entity that accesses our website, engages our services, or enters into a service agreement with us. "Services" refers to all AWS consulting, review, and advisory services offered by Forti365, including but not limited to cost optimization reviews, architecture reviews, security reviews, and health checks. "Deliverables" refers to all reports, documents, recommendations, and materials produced as part of our Services. "Website" refers to forti365.com and all associated subdomains and pages.

2. Scope of Services

Forti365 provides professional AWS cloud consulting services that are strictly advisory and informational in nature. Our Services include analysis of your AWS environment, identification of potential optimization opportunities, and delivery of written recommendations. We do not implement changes to your AWS infrastructure unless separately agreed upon in writing.

All recommendations, reports, and advice provided by Forti365 represent our professional opinion based on the information available to us at the time of the review. We do not guarantee any specific results, outcomes, cost savings, performance improvements, uptime levels, or compliance certifications as a result of our Services.

You acknowledge that cloud computing environments are complex and dynamic, and that AWS services, pricing, features, and best practices change frequently. Recommendations that are appropriate at the time of delivery may become outdated or inapplicable as conditions change. Forti365 has no obligation to update or revise previously delivered Deliverables.

3. Client Responsibilities

By engaging our Services, you agree to:

  • Provide accurate, complete, and timely information about your AWS environment as reasonably requested
  • Grant appropriate read-only access to your AWS account(s) as needed to perform the agreed-upon review
  • Ensure that you have the authority to grant such access and to engage our Services on behalf of your organization
  • Independently evaluate all recommendations before implementation
  • Maintain your own backups and disaster recovery procedures before implementing any changes
  • Comply with all applicable AWS terms of service and acceptable use policies

You are solely responsible for all decisions regarding your AWS environment, including but not limited to the decision to implement, modify, or disregard any recommendation provided by Forti365.

4. Pricing, Payment, and Fees

Service packages and pricing are as listed on our pricing page at the time of purchase. All prices are quoted in United States Dollars (USD) and are exclusive of any applicable taxes, which are the responsibility of the Client. Forti365 reserves the right to modify pricing at any time; however, any price changes will not affect engagements that have already been confirmed and paid for.

Payment terms, methods, and schedules are discussed and agreed upon during the consultation booking process. Unless otherwise agreed in writing, payment is due in full prior to the commencement of Services.

5. Refund Policy

ALL SALES ARE FINAL ONCE SERVICES HAVE BEEN RENDERED. Once a review has been completed and the Deliverables have been provided to you, no refunds will be issued under any circumstances. By purchasing a service package, you acknowledge and agree that the Deliverables constitute the completed service, and that once delivered, the engagement is considered fully performed.

If you wish to cancel an engagement before any work has commenced (defined as before Forti365 has accessed your AWS environment or begun any analysis), you may request a full refund by contacting us in writing. Once work has commenced, including but not limited to accessing your AWS environment, beginning analysis, or generating any portion of the Deliverables, no refunds will be provided regardless of whether the final report has been delivered.

Forti365 reserves the right to cancel an engagement at any time prior to delivery of Deliverables. In such case, Forti365 will issue a full refund for the engagement.

6. AWS Account Access

To perform our Services, we require read-only access to your AWS environment via IAM roles or other access mechanisms as mutually agreed. You represent and warrant that you have the authority to grant such access. We will not make any changes to your AWS infrastructure, configurations, or resources without your explicit written authorization.

Access credentials provided to Forti365 will be used solely for the purpose of conducting the agreed-upon review. We will revoke or cease using access credentials promptly upon completion of the engagement or upon your written request, whichever occurs first. Forti365 is not responsible for any unauthorized access to your AWS environment that is not directly caused by our negligence.

7. Confidentiality

Forti365 agrees to treat all non-public information about your AWS environment, infrastructure, business operations, and technical configurations ("Confidential Information") as confidential. We will not disclose your Confidential Information to any third party without your prior written consent, except as required by law, regulation, or valid legal process.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of Forti365; (b) was known to Forti365 prior to disclosure by you; (c) is independently developed by Forti365 without use of your Confidential Information; or (d) is rightfully received from a third party without restriction on disclosure.

Deliverables provided to you are for your internal use only. You may not publicly share, publish, or redistribute review reports or recommendations without our prior written consent.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. FORTI365 EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, FORTI365 MAKES NO WARRANTY OR REPRESENTATION THAT: (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) OUR RECOMMENDATIONS WILL RESULT IN ANY SPECIFIC COST SAVINGS, PERFORMANCE IMPROVEMENTS, OR SECURITY ENHANCEMENTS; (C) ANY INFORMATION PROVIDED WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) IMPLEMENTATION OF OUR RECOMMENDATIONS WILL NOT CAUSE SERVICE DISRUPTIONS, DATA LOSS, OR OTHER ADVERSE EFFECTS; OR (E) OUR SERVICES WILL ENSURE COMPLIANCE WITH ANY SPECIFIC REGULATORY FRAMEWORK, STANDARD, OR CERTIFICATION.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FORTI365, ITS OWNER, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE OUR SERVICES; (B) IMPLEMENTATION OF OR RELIANCE ON ANY RECOMMENDATIONS, REPORTS, OR INFORMATION PROVIDED BY FORTI365; (C) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR AWS ENVIRONMENT; (D) ANY SERVICE INTERRUPTIONS, DOWNTIME, OR PERFORMANCE DEGRADATION; (E) ANY SECURITY BREACHES, DATA LOSS, OR COMPLIANCE FAILURES; OR (F) ANY OTHER MATTER RELATING TO OUR SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER FORTI365 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL FORTI365'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO FORTI365 FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE DATE THE CLAIM AROSE.

YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FORTI365, AND THAT FORTI365 WOULD NOT PROVIDE ITS SERVICES WITHOUT SUCH LIMITATIONS.

10. Assumption of Risk

You acknowledge that modifications to cloud infrastructure carry inherent risks, including but not limited to service disruptions, data loss, security vulnerabilities, increased costs, and compliance issues. You assume all risk associated with the implementation of any recommendations provided by Forti365. You agree that you will independently evaluate, test, and validate all recommendations in a non-production environment before applying them to production systems.

11. Indemnification

You agree to indemnify, defend, and hold harmless Forti365, its owner, employees, contractors, agents, and affiliates from and against any and all claims, demands, actions, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your use of our Services; (b) your implementation of or reliance on any recommendations provided by Forti365; (c) your breach of these Terms; (d) your violation of any applicable law, regulation, or third-party rights; (e) any dispute between you and any third party relating to your AWS environment; or (f) any inaccurate or incomplete information provided by you to Forti365.

12. Intellectual Property

All content on the Forti365 Website, including but not limited to text, graphics, logos, icons, images, guides, blog posts, and software, is the exclusive property of Forti365 and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Website content without our prior written permission.

Deliverables provided to you as part of a paid engagement are licensed for your internal business use only. This license is non-exclusive, non-transferable, and non-sublicensable. You may not publicly share, publish, resell, or redistribute Deliverables without our prior written consent.

13. Free Resources and Website Content

Guides, checklists, blog posts, and other free resources available on our Website are provided for general informational and educational purposes only. They do not constitute professional advice and should not be relied upon as a substitute for consultation with qualified professionals. While we strive for accuracy, we make no representations or warranties regarding the completeness, accuracy, reliability, or applicability of any free content to your specific situation.

14. Third-Party Services and Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Forti365. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Forti365 shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.

15. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, our Services, or the breach, termination, or validity thereof shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, with the arbitration taking place in Orange County, Florida. The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against Forti365.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, Florida, and waive any objection to such jurisdiction or venue on the grounds of inconvenient forum or otherwise.

17. Force Majeure

Forti365 shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, civil unrest, power failures, internet or telecommunications failures, AWS service outages, cyberattacks, or any other force majeure event.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

19. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any separate written service agreement entered into between you and Forti365, constitute the entire agreement between you and Forti365 with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

20. Waiver

The failure of Forti365 to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Forti365.

21. Modifications to Terms

Forti365 reserves the right to modify these Terms and Conditions at any time at our sole discretion. Material changes will be posted on this page with an updated revision date. Your continued use of our Website or Services after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

22. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our contact page.